Our Clients

96% of our clients say that our work will enable them to stay living independently in their own homes for the foreseeable future.

98% of our clients say they would recommend us to someone else.

94% say our services are good or very good.

20% of our casework clients are from black and ethnic minority groups.

97% of our clients are classified as social priority: Over 75 years of age, registered disabled and/or receiving means tested benefits.

"Without the ramp I would not be able to get out of the house. It has made me a new person."

"Knowing the repairers are not cowboys gives me peace of mind."

"The walk in shower makes all the difference- I can now keep clean."

"A big difference, the difference of being able to stay in comfort and warmth in my own home."

"Prevented the black damp mould from taking over the kitchen."

"I want to stay in my own home because I know exactly where everything is, that's important when you have poor eyesight. Forms are difficult because of my sight, thanks for your help, I could not have done it otherwise."

"It was excellent. A blocked toilet was the problem. I called a plumber. He said he would fit me a cast iron pipe (£400) and it would last me all my life- being a 76 year old widow I was at my wits end. I rang a friend, he suggested yourselves. £8."

"It has certainly enabled my mother to remain living independently in her home of 45 years- and that's where she wants to stay."

"My dignity is now protected."